Introduction and Overview

ophrisquaro Financial Services ("ophrisquaro", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial forecasting and budgeting platform at ophrisquaro.com.

This policy applies to all users of our services and complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth), the Australian Consumer Law, and other applicable Australian privacy legislation. We are bound by these laws and committed to maintaining the confidentiality and security of your personal information.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with these practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services. The information we collect helps us provide better financial forecasting tools and personalized budgeting recommendations.

How We Use Your Information

We use the information we collect for various legitimate business purposes that directly benefit your experience with our financial services. Our use of your information is always limited to what is necessary to provide and improve our services.

The primary purposes for which we use your information include providing personalized financial forecasting, generating custom budget recommendations, analyzing spending patterns to offer insights, and maintaining the security and functionality of our platform. We also use your information to communicate with you about your account, send important service updates, and provide customer support.

For service improvement purposes, we analyze usage patterns to enhance our platform functionality, develop new features based on user needs, and conduct research to improve our financial modeling algorithms. We may also use aggregated, anonymized data for industry research and to create educational content about financial planning trends.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share your information in specific, limited circumstances that are necessary for providing our services or as required by law.

We may share information with trusted service providers who assist us in operating our platform, such as cloud hosting services, payment processors, and customer support tools. These providers are contractually bound to maintain the confidentiality of your information and can only use it for the specific services they provide to us.

In certain legal circumstances, we may be required to disclose information to comply with Australian law, respond to legal processes, protect our rights or property, or ensure user safety. We will always limit such disclosures to what is legally required and will notify you when possible, unless prohibited by law.

If ophrisquaro is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice and ensure that any new entity continues to honor this privacy policy regarding your previously collected information.

Data Retention and Storage

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. The retention period varies depending on the type of information and legal requirements.

Account information and financial data are retained while your account is active and for up to seven years after account closure, as required by Australian financial record-keeping laws. Communication records are typically retained for three years to support customer service and legal compliance.

Technical and usage data may be retained for shorter periods, typically 12-24 months, unless it has been aggregated and anonymized for research purposes. We regularly review our data retention practices and securely delete information that is no longer needed.

All data is stored on secure servers located within Australia or in countries with adequate privacy protections as recognized by Australian law. We use industry-standard encryption and access controls to protect stored information from unauthorized access.

International Data Transfers

While we primarily store data within Australia, some of our service providers may be located overseas. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy.

We only transfer personal information to countries that have been determined by the Australian Government to have adequate privacy protections, or where we have implemented appropriate contractual protections. These safeguards include standard contractual clauses and certification schemes that ensure your information receives the same level of protection as it would in Australia.

You have the right to request information about any overseas transfers of your personal information, including details about the countries involved and the safeguards we have implemented to protect your data during and after transfer.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and provide personalized services.

Essential cookies are necessary for basic platform functionality, such as maintaining your login session and security features. These cookies cannot be disabled without affecting the core functionality of our services.

We also use analytics cookies to understand how users interact with our platform, helping us improve functionality and user experience. These cookies collect anonymized usage data and do not track individual users across other websites.

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some features of our platform, but will not affect your ability to access basic financial planning tools.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately. We will work to verify the situation and remove any inappropriate data from our systems.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify users of any material changes through email notifications and prominent notices on our platform.

Minor updates that do not affect your rights or how we handle your personal information may be made without individual notification, but we will always update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.